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27 March 2018

Global IT services provider enters Poland

Computacenter, leading independent IT infrastructure service provider, today announced plans to strengthen its global service operations with a new facility in Poland. The Polish Investment and Trade Agency (PAIH) adviced the company with regard to the possible location.

"Poland is the most attractive investment destination in the business services sector (BSS) in Central and Eastern Europe. There have been already over 1100 BSS centers based here, while the Czechia is home for four only 250 units, and Slovakia - 26. Currently, the Agency is supporting 51 BSS investment projects. Poznań - next to Warsaw, Wroclaw, Cracow and Lodz represents the strongest BSS development centers in Poland," PAIH Vice President Krzysztof Senger points out.

As part of the company’s global delivery strategy, Computacenter has secured a new lease in Poznan, Poland to enable live services from July 2018. This new service centre in Poznan will enable greater service support for its multinational clients. The additional presence in Poland will enable Computacenter to offer greater flexibility in multilingual end user support with a new facility which will deliver a wide range of support activities designed to deliver world class end user experience to the client community.

Paul Anderson, Divisional Head, Group Managed Services Computacenter said: "We have delivered multilingual services for many years, and our new facility in Poznan was selected as the perfect location to service both existing customers, from which we’re experiencing increased demand, and new, international business with a strong European presence. Having a centre in Poznan gives us increased capacity to deliver exceptional services to our customers, while also recruiting new talent".

The Poznan location, with a focus on German and Eastern European languages, also brings with it a recruitment drive, opening up opportunities for local talent.

Computacenter delivers truly localised, right-shore responsive support to customers providing the benefit of local language experts and proximate incident, email, and call handling. This is the latest location for Computacenter, following the opening of two new operations in North America, and brings Computacenter’s total Service Desk presence to 34 locations worldwide.

About Computacenter

Computacenter is the leading independent provider of IT infrastructure services, enabling users and their business in a digital world. We advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage our customers’ infrastructures. In doing this we help CIOs and IT departments in enterprise and corporate organisations maximise productivity and the business value of IT for internal and external users.

Polish Investment and Trade Agency

Krucza 50

00-025 Warsaw

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